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Pinnacle Strategies
Practice Areas

Common Sense Solutions Fit to Your Business

Mark Woeppel, President

When you hire a consulting firm, you're really hiring for one or more of three basic reasons:

  1. You need specialized expertise
  2. You need additional resources
  3. You need an objective viewpoint

Our entire website is devoted to helping you understand our unique expertise.  Obviously, we have resources to accomplish the work.  However, what is often difficult to understand is the "worldview" of a team.  Here's how we look at things.

Our firm is built on a set of principles:

To us, the engagement is more than just work, it's an opportunity to make a positive difference in the lives of your people and your shareholders.  We're problem solvers, not data entry clerks.  We genuinely want to make your organization better.  So while we're engaged with your organization, creating sustained value is foremost in our minds.  When we conduct a project, we are constantly searching for ways to make the changes stick. 

We focus on what we believe is best for the organization.  This sometimes takes the form of informing you of facts that you may feel uncomfortable receiving.  Our goal is to be transparent in our communication and to keep the interests of your shareholders in the forefront. 

We believe that the best solutions are built on common sense and simplicity.  Nearly everyone has been involved in complicated solutions that are difficult to understand, implemented, and maintain.  Because of this, we focused on keeping things simple.  That means that the solutions we develop are based on keeping things simple and focused for the people that operate and manage them.  It also means that we're primarily interested in achieving the results you want and the principles that get the results rather than any specific methodology.  We help you do thing things that work.

We think of ourselves as consultants that produce "results that matter".  Our projects are tied to real business results: improved profitability or return on investment.  Every project we undertake is designed to improve those two measurements; whether it's reducing inventory, increasing throughput, or boosting sales. 

Organizations across a range of industries and international regions turn to Pinnacle Strategies for transforming their business processes using Theory of Constraints Lean Six Sigma. Our clients choose us because they want genuine transformation and results, not just software or training.

Why?  Perhaps because we have been transforming management processes since 1987.  Perhaps it’s because of our record of achieving results that matter using the Theory of Constraints, Lean, Six Sigma and Critical Chain Project Management.  It may be that we employ a common sense approach to our clients’ business that is grounded in real world experience in industry.  Often, it’s because of our team’s specific industry expertise in product development, manufacturing, and construction.  Even more, perhaps they realize that there’s more to life than fighting fires.

No matter what the reason, we have been consistently rewarded by our customers’ trust and referrals to their colleagues.

We invite you to give us a call to discuss how we can serve you and your team.

Client Results

Industry

Problem

Solution

First Year Results

Engineer to Order Manufacturing

The business had stagnated, suffering losses over three years.  The owner needed bottom line results and cash flow right away.

Working with the management team, we implemented a series of process changes from Theory of Constraints and Lean Manufacturing in order fulfillment, shop floor processes, customer service, & sales.

Shareholder equity from negative to positive

EBITDA increased 397% from negative to positive

 
Oilfield Equipment manufacturer & distributor

Inventories were very high

Service to distribution was very poor

Order lead times were long

Engineering was creating delays in order fulfillment

Implemented a combination of approaches to emphasize rapid delivery to market; Theory of Constraints, distribution process changes, level loading (Heijunka), make to order, and rapid response execution management

On time delivery improved from 47% to 93%

Inventory reduced 32%

Order lead time reduced 53%

Production lead time reduced 43%

Overtime spending reduced 39%
Make to Order Wood Products Manufacturer

Late deliveries to customers

Poor utilization of equipment

Disorganized flow

Owners felt the business was out of control.

Reengineered the order fulfillment process, implementing a combination of approaches to emphasize rapid delivery to market; Theory of Constraints, distribution

Reorganization of staff & realignment of responsibilities

Refocus on profitable product and customer segments

SMED to increase utilization of constraint resources

5S to improve product flow & storage processes

Sales tripled

Monthly shipments stabilized

Improved utilization of floor space
Engineer to Order Fabrication

On time performance below 50%

Plant difficult to manage

80% of shipments were in the last week of the month

High level of expediting – reactive management

Output (& revenues) unpredictable

Implemented the Theory of Constraints scheduling solution, reengineering the order promising and execution management processes. 

Implemented a throughput-based measurement system. 

Developed new offer to market

Sales growth of 35%

Inventory turns increased from two to 10

Productivity improvement of $72,000 per employee

20% reduction in overtime

Consistent 95% or better on-time delivery

Easier place to work – more proactive management

60% of monthly shipments completed by week 3

Over $1mm in bottom line improvement
Contract Machine Shop

Growing sales and transfer to next generation of ownership.

On time performance below 50%

High level of expediting – reactive management

Cash flow problems

Implemented a broad scale transformation program:>

Reorganization of staff & realignment of responsibilities

Refocus on profitable product and customer segments>

Implementation of Throughput-based measurement system>

Implementation of SDBR order fulfillment processes>

Implementation of structured sales process>

Implementation of 5S

Doubling of labor productivity

Easier place to work – more proactive management

Consistent 95% or better on-time delivery

Additional sales opportunities and penetration into new accounts

Monthly shipments stabilized

Improved utilization of floor space
Consumer products manufacturing & distribution

Can’t meet deliveries to region distribution centers

Not making money

Inventory is too high

Implemented a combination of approaches to emphasize rapid delivery to market; Theory of Constraints, distribution process changes, level loading (Heijunka), make to order, and rapid response execution management

Implementation of Throughput-based measurement system

Past due dropped to zero in 90 days and stayed there

On time performance improved to 99% within the same period

Plant sales increased 44% in 8 months

Inventory reduced $30 million in 6 months

Consumer products manufacturing & distribution

Can’t meet deliveries to region distribution centers

Lead times too long

Losing market share

Reengineered the order fulfillment process, implementing a combination of approaches to emphasize rapid delivery to market; Theory of Constraints, distribution  system process changes, make to order, and rapid response execution management

Created new market offer

Worked with engineering to create new manufacturing process, enabling quick response.

Implementation of Throughput-based measurement system

Reduction of order fulfillment process lead time from 3 weeks to 24 hours

Sales increase of 44%

Inventory reduction of 36%