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Business Excellence

Business Excellence

Results That Matter to Shareholders and Customers

Less than a quarter of all companies reported achieving significant progress towards world class.*
*Industry Week Magazine, “2007 Survey of Manufacturers”

Despite wide implementation of Lean[1] and Six Sigma programs, few companies make significant progress towards their business excellence goals.  Many organizations move from one program to the next with the “flavor of the month” syndrome.  Remember Total Quality Management, Quality Circles, Process Reengineering, Theory Z and the Learning Organization?   Your organization may still suffer from product quality issues, late deliveries, or high operating costs; with the resulting poor financial performance.  You’re still not where you want to be on your journey to “world class.” 

Changing your business excellence emphasis from one focused on programs and methods to one focused on generating results, will create the progress you are looking for.

Our model for Business Excellence, TLS (Theory of Constraints, Lean, Six Sigma), is the strategic use of the tools of the Theory of Constraints, Lean Manufacturing, and Six Sigma.  It’s not a set of tools, although we use tools, any more than a set of screwdrivers is a design for a toaster.  We use the tools to create results, just like we use screwdrivers to build toasters.  But even that is the means to the end; toasted bread.  Using TLS you can create the results that matter to customers and shareholders:

We help you achieve your business excellence and improvement goals. 

When we work on a project, our clients are typically the beneficiaries of at least a 10 fold return on investment.  Their results prove it.


[1] In 2007, over 75% of US manufacturers had implemented some version of Lean or Six Sigma.

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If you are anything less than completely satisfied, then pay us only what you think the work was worth.